Website Terms of Use

This website, www.nproject.co.uk (the “Website”), is operated by NProject, a company registered in England and Wales under company number 12098527. Registered office: 3rd Floor, 207 Regent Street, London, England, W1B 3HH. Contact: hello@nproject.co.uk. “NProject”, “we”, “us” and “our” refer to the Website operator.

These Website Terms of Use concern access to and use of the Website, including browsing, contacting us, using website features and accessing general content. Training orders, course delivery and future paid self-paced courses are governed by the applicable NProject Training Terms and Conditions (currently version 1.3) and the terms presented and accepted at booking. Standalone consultancy engagements are governed by the applicable Consultancy Services Terms and Conditions together with any accepted proposal, statement of work or signed agreement. The Refer & Earn Programme, PMP Affiliate Programme and Free Training Initiative have their own published terms. The Privacy Policy, Cookie Policy, Website Disclaimer, Learner Code of Conduct, Customer Complaints and Resolution Policy and applicable guarantee or refund documents address their respective subjects. Where there is a conflict relating to a purchased service, its specifically applicable agreement prevails, subject always to mandatory law. These Website Terms do not impose training cancellation terms on standalone consultancy.

You may browse the Website for lawful personal or business purposes and make legitimate enquiries about our services. You must not use it in a way that is unlawful, deceptive, abusive, defamatory, discriminatory or harmful to other users or NProject. You must not knowingly introduce malware, attempt unauthorised access, disrupt security or availability, circumvent access controls, scrape or harvest personal data unlawfully, or misuse forms, promotional codes or booking facilities. Reasonable security controls may be applied to prevent misuse, with appropriate consideration of legitimate users and legal obligations.

We aim to make our descriptions of consultancy services, courses, professional qualifications, prices, schedules and opportunities accurate and understandable. General website content may change and cannot address every visitor’s circumstances. It is not personalised legal, tax, financial, investment or other regulated advice. Our consultancy advice, where contracted, is provided within the agreed scope and is governed by that engagement agreement. We will honour material pre-contract information and contractual promises where required by law. A general disclaimer does not override an accepted booking or consumer rights.

NProject offers professional training, including eligible live instructor-led PMI and GPM-related courses, and may arrange bespoke corporate training. Self-paced courses may be offered in future; an announcement does not mean they are available for immediate purchase. Course availability, inclusions, prerequisites, cancellation rights and prices are described in the applicable course details and Training Terms. PMI, GPM and other independent bodies determine examination, assessment and certification outcomes. Course attendance does not itself guarantee a qualification or employment outcome. An expressly offered PMP Course Tuition Money-Back Guarantee remains subject to its full published conditions and is not reduced by these Website Terms.

The Website describes NProject’s Agile Project Management, Waterfall Project Management, Programme Management, Business Analysis and Process Improvement consultancy services. Submitting an enquiry, requesting a quotation or arranging a meeting through Cal.com does not itself constitute acceptance of a paid consultancy engagement. A consultancy contract is formed only in accordance with an accepted written proposal, statement of work or other expressly agreed arrangement. Particular project scope, responsibilities, timelines, fees, confidentiality, intellectual property and liability limits must be set out in the applicable agreement.

Certain website functions are supported by providers such as Stripe (payments), GoHighLevel (customer and enquiry administration) and Cal.com (appointment scheduling). Their services may have applicable terms and privacy notices. Using an external provider does not automatically remove NProject’s legal or contractual responsibilities to its customers. A booking request or checkout submission will be dealt with under the applicable purchase terms; receipt of a payment or enquiry alone does not override the stated contract-formation provisions. We aim to display required total prices and mandatory charges before an order is placed.

Where a website function requires contact information, login credentials or booking details, you should provide accurate, relevant information and take reasonable steps to protect account credentials. Do not impersonate another person or submit another individual’s personal information without an appropriate basis. We may verify information reasonably needed to process genuine transactions, protect security and prevent fraud. We do not treat completion of an enquiry form as consent to unrelated electronic marketing.

Except where otherwise stated, the Website’s original texts, designs, graphics and other materials are owned by NProject or licensed to it. PMI, GPM and other third-party names, logos, course materials, publications and trademarks remain the property of their respective owners. You may access and view publicly available content and make incidental copies permitted by law for legitimate personal reference or evaluation of our services. You must not reproduce, redistribute, sell, commercially exploit, systematically extract or use protected materials to train an AI system without appropriate permission or another lawful entitlement. Nothing in these terms removes statutory exceptions, including lawful quotation and fair dealing. Separate courseware or consultancy-deliverable licences are governed by their own agreements.

Contact forms, enquiries and other submissions are used for the purposes explained at collection and in our Privacy Policy. You should submit only information you are entitled to share and avoid placing confidential client or third-party information into general contact fields unless an appropriate secure arrangement has been agreed. Submitting an idea, proposal, question or feedback does not transfer ownership of your intellectual property to NProject. You grant NProject only the limited permission reasonably necessary to receive, store, assess and respond to the submission and to fulfil the requested service, subject to applicable law and agreed confidentiality obligations. Unsolicited commercial submissions do not automatically create a confidential consultancy engagement.

Published testimonials and examples describe individual experiences and are not guarantees of similar outcomes. Where relevant, incentives or commercial relationships will be disclosed as required by law. Referral videos, affiliate materials and applications are governed by the applicable programme terms and Privacy Policy. Any processing or publication of personal information must have an appropriate lawful basis and observe applicable consent and withdrawal rights. These Website Terms do not independently authorise public use of someone’s name, image, recording or testimonial.

Links to certification bodies, social-media services, external resources and other organisations are supplied for convenience or legitimate information. We do not control independent external websites, their availability or their privacy practices. PMI and GPM partnerships or trademark references are limited to the relevant authorisations and do not imply that those organisations endorse every statement, service or resource on this Website. The professional experience of individuals referenced on the Website does not, by itself, make their former employers NProject clients or endorsers.

We take reasonable steps to maintain Website security and availability, but temporary interruptions, maintenance and technical errors may occur. We may update, restrict or temporarily suspend Website features where reasonably necessary for security, maintenance, legal compliance or to protect users. Where an existing paid contract is affected, the applicable contract and statutory remedies continue to govern our responsibilities. We will not rely on these Website Terms to avoid an obligation to supply a paid service as agreed.

Nothing in these Website Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any statutory or other liability that cannot lawfully be excluded or restricted. In particular, these terms do not restrict consumers’ rights under the Consumer Rights Act 2015 or mandatory cancellation and refund rights where applicable. We are not responsible for losses arising solely from a visitor’s reliance on general Website information where no applicable legal duty has been breached. We do not guarantee uninterrupted access or a particular professional or examination outcome; however, these statements do not excuse a failure to exercise reasonable care and skill or meet contractual obligations. Liability relating to paid training or consultancy is governed by the relevant accepted agreement and law, not by a universal cap imposed by these Website Terms. Any exclusion or limitation affecting a business user applies only where lawful, reasonable and enforceable.

NProject expects professional and respectful conduct towards employees, consultants, trainers, learners and other website users. Harassment, threats, discriminatory abuse, fraudulent submissions and deliberate interference with the Website are prohibited. We may take proportionate action, including restricting a specific feature or blocking abusive access, where reasonably necessary and lawful. We will consider the circumstances and will not use these restrictions to remove existing statutory rights or to prevent a person from raising a legitimate complaint.

Our Privacy Policy explains how personal information is handled. Our Cookie Policy and website cookie-preference controls explain and manage cookies and similar technologies. Visitors may use available preferences and privacy rights according to applicable law. Transactional or service communications may be necessary to respond to an enquiry or deliver a requested service; promotional emails are subject to relevant UK privacy and electronic-marketing rules and applicable preferences. These Website Terms do not constitute blanket marketing consent.

NProject is established in England and Wales and its Website may be accessed internationally. Availability of training and consultancy services in a particular country may depend on applicable laws, partner permissions, local requirements and an agreed engagement. Prices, delivery eligibility and any regional restrictions will be explained before a binding transaction. We do not assume that the use of a VPN alone establishes a customer’s country of residence. Mandatory consumer protections applicable to a customer are not displaced merely because the Website is operated from the United Kingdom.

Questions about the Website or our services should be directed to hello@nproject.co.uk. Complaints are handled under our Customer Complaints and Resolution Policy; personal-data complaints are also addressed in our Privacy Policy. We will not require a person to waive the right to contact the Information Commissioner’s Office, another appropriate regulator, a relevant professional body or the courts where they have a legal right to do so.

We may revise these Website Terms to reflect changes in the Website, our services or applicable law. The revised version and update date will be displayed on the Website. Changes do not retrospectively amend or remove rights under previously accepted service agreements. If any provision is held invalid or unenforceable, the remaining provisions will continue to apply to the extent lawful. A delay in enforcing a provision does not itself waive any right.

These Website Terms are generally governed by the laws of England and Wales. A consumer retains mandatory protections and access to courts that apply under relevant law, including protections applicable in their country of residence where legally required. For business users, the courts of England and Wales will ordinarily have jurisdiction over disputes concerning use of this Website, subject to mandatory law. A separately agreed consultancy or training contract may specify its own governing law, forum or dispute process.

NProject | Company number: 12098527 | 3rd Floor, 207 Regent Street, London, England, W1B 3HH | Website: https://www.nproject.co.uk | Email: hello@nproject.co.uk